Privacy Policy

At Centre City Fitness, located in city centre Ontario, Canada, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information from you in various ways, including when you register for a membership, sign up for classes, visit our facility, use our website or mobile app, or communicate with us.

• Contact Information: Name, address, email address, phone number.
• Demographic Information: Age, gender (optional).
• Payment Information: Credit card details or other payment information (processed securely by third-party payment processors).
• Health Information: Information related to your fitness goals, physical limitations, or health conditions relevant to your participation in our programs (with your explicit consent).
• Activity Data: Records of your gym attendance, classes attended, and workout progress.
• Website Usage Data: IP address, browser type, operating system, page views, and duration of visits, collected via cookies and similar technologies to improve our website experience.

How We Use Your Information

Your personal information is used for the following purposes:

• To provide and manage your membership and access to our facilities and services.
• To process payments and manage your account.
• To communicate with you regarding your membership, class schedules, promotions, and important updates.
• To personalize your fitness experience and recommend suitable programs or trainers.
• To improve our services, facilities, and website based on user feedback and usage patterns.
• To ensure the safety and security of our members and premises.
• To comply with legal and regulatory requirements.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:

• Service Providers: To trusted third-party service providers who assist us in operating our business (e.g., payment processing, IT support, marketing services). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate privacy protections.
• With Your Consent: For any other purpose with your explicit consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include physical, electronic, and administrative safeguards to prevent unauthorized access, use, or disclosure of data. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Under PIPEDA, you have the right to access and request corrections to your personal information held by us. You also have the right to withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to Centre City Fitness. We are not responsible for the privacy practices or content of external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Centre City Fitness
[Physical Address, city centre Ontario, Canada - Placeholder]
Email: info@centrecityfitness.ca
Phone: [Phone Number - Placeholder]